Product Development

How Startups can Navigate Around the Customer Value Void

In study after study, the number one reason that startups fail is that they do not offer something new that better meets customers’ needs. See the details in our previous blogpost on product/market fit. This same factor is the biggest predictor of new product failure as well. We call this the Customer Value Void– not offering something that is needed, that is a better solution than the current practice, and that is worth paying for…


Is Our Product Finished Yet? Secret Answer: For Startups, the Product is Never Finished

One of the fun things we did as part of writing “The Titanic Effect” was explore stories of startup successes. One of the first stories we dig into in the book is that of Randy Hetrick who created the TRX fitness system. So, let’s talk about how he developed this product.

Randy Hetrick was a Navy Seal on deployment on an anti-piracy mission in Southeast Asia in 1997. He was looking for a way to exercise in the limited confines…